Question 1

How does cash on delivery work?

Accepted Answer

You order without paying upfront, and you pay the courier in cash only once the parcel arrives at your address.

Question 2

Is the shipment tracked?

Accepted Answer

Yes, every order comes with a tracking number as soon as it ships.

Question 3

Is the packaging discreet?

Accepted Answer

Yes, the parcel is packaged without any indication of its contents on the outside of the box.

Question 4

What's the return window?

Accepted Answer

You have 30 days from receipt to reach out if a vial arrives damaged or a batch doesn't match its COA.

Delivery and order confirmation | Peptalies