Question 1

Do you test peptides through an independent lab?

Accepted Answer

Yes. Every batch is tested by an independent laboratory. Purity is confirmed with HPLC analysis, identity with LC-MS analysis, and the Certificate of Analysis (COA) ships in the box and is posted on the product page, matched to the batch number.

Question 2

What does "for research use only" mean?

Accepted Answer

Everything we sell is intended strictly for laboratory and research use. It is not a drug, dietary supplement, food, or cosmetic product, and it is not intended for human or animal use.

Question 3

How does cash on delivery work?

Accepted Answer

You order without paying upfront. We ship with tracking and discreet packaging, and you pay the courier in cash when the parcel arrives. No money leaves your hands until the box is in them.

Question 4

How long does delivery take, and is it discreet?

Accepted Answer

Three to five business days within the EU, with tracking on every order. The parcel is packaged without any indication of its contents on the outside.

Question 5

What is a COA and where can I find it?

Accepted Answer

A Certificate of Analysis is the lab report for a batch. It lists the compound, batch number, HPLC purity, and identification result. It's posted on every product page and included in the box, matched to the vial's lot number.

Question 6

What purity do you maintain?

Accepted Answer

We maintain HPLC purity of at least 98% across the whole catalog, and we publish the certificate confirming it for every batch.

Question 7

Can I return an order?

Accepted Answer

If a vial arrives damaged or a batch doesn't match its COA, we replace it or refund it. Reach out within 30 days and send a photo.

Question 8

Do you offer boxes of ten?

Accepted Answer

Yes. Every compound is available as a box of ten vials, at the price labs order at. The purity standard stays the same across the whole batch.

FAQ – answers before checkout